Quote:
Originally Posted by pula99
Dear rfcblue , I love your clips so much , but I dont know why I can't buy your clips on clips4sale ....clips4sale said "We encountered some error ..." always and who know why ?! Always when I want buy a video from your store clips4sale says that ...  how can I solve this ? |
Hello Pula99,
Clips4sale has its own system for purchasing clips and as a producer you don?t have any impact on this system. However they have a good support and they usually answer very fast. Please contact them via email with your problem:
- go to the foot of the clips4sale-page, click "contact us"
- then click "open new ticket", a new site appears
- fill the form (you don?t need telephone-number, but of course email adress)
- under "help topic" choose "customer support"
- write something under subject, for instance "clip order fails"
- describe your problem under "message"
- then click "submit" at the foot of the page.
I hope they will help you, good luck!